Privacy Policy

REJUVA MEDS, LLC

Last Updated: March 2026

1. Introduction

Rejuva Meds, LLC and its subsidiaries (“Rejuva Meds,” “we,” “us,” or “our”) owns and operates the website located at www.rejuvameds.com and may now or in the future operate mobile applications or other digital services (collectively, the “Platform”). Your access and use of the Platform, any part thereof, or anything associated with it, including its content (“Content”), any products or services provided through the Platform or otherwise by Rejuva Meds, and any affiliated website, software, or application owned or operated by Rejuva Meds (collectively, including the Platform and the Content, the “Service”) are subject to this Privacy Policy unless specifically stated otherwise. Capitalized terms not otherwise defined in this Privacy Policy have the same meaning as set forth in the Rejuva Meds Terms and Conditions.

We are committed to respecting the privacy of users of the Service. This Privacy Policy explains how Rejuva Meds collects, uses, and discloses information in order to provide you with the Service.

By creating, registering, or logging into an account through the Service, or otherwise accessing or using the Service, you acknowledge the most recent version of this Privacy Policy. We may update this Privacy Policy from time to time to reflect changes in the Service, changes in applicable laws, or changes in how we handle personal information. When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this document. If we make material changes to this Privacy Policy, we will provide notice or obtain consent where required by applicable law.

If you are using the Service on behalf of another individual, you represent that you are authorized to act on that individual’s behalf and that the individual acknowledges the practices and policies outlined in this Privacy Policy.

2. Limitations on Use

The Service is intended only for individuals who are at least eighteen (18) years of age. The Service is not intended for minors, and individuals under the age of eighteen (18) are not permitted to use the Service.

Rejuva Meds does not knowingly collect personal information from individuals under the age of eighteen (18). If we become aware that we have collected personal information from an individual under eighteen, we will take reasonable steps to delete that information.

If you believe a minor has provided information to us through the Service, please contact us at:

Email: info@rejuvameds.com Mail:

Rejuva Meds, LLC

Attn: Privacy Officer 37 N Orange Ave

Suite 222 PMB 2034

Orlando, FL 32801

3. Protected Information

When you create an account with Rejuva Meds, you establish a direct customer relationship with us that allows you to access the Platform and the services we provide.

As part of this relationship, you may provide information including:

Name
Email address
Phone number
Shipping address
Payment information
Other transactional details

This information is generally not considered protected health information (“PHI”). However, when you use certain services on the Platform, you may provide health or medical information related to telehealth consultations, treatment plans, prescriptions, laboratory testing, or other healthcare services. Some of this information may be protected under applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) or state privacy laws.

Rejuva Meds may facilitate telehealth services through licensed healthcare providers and partner entities including:

Quest Diagnostics (laboratory services)
com (pharmacy services)

In certain cases, these partners may be considered covered entities or business associates under

HIPAA.

To the extent that Rejuva Meds acts as a business associate for a healthcare provider or pharmacy partner, we may be subject to certain HIPAA requirements regarding Protected Health Information (“PHI”). Any medical or health information that qualifies as protected health information under HIPAA or applicable state laws will only be used or disclosed in accordance with those laws. Information that does not qualify as Protected Health Information may be used or disclosed in accordance with this Privacy Policy. Protected information does not include data that has been de-identified in accordance with applicable laws.

4. Collection of Personal Information

The personal information we collect depends on how you interact with the Service, the services you use, and the choices you make.

We collect information from several sources, including:

information you provide directly
information collected automatically
information obtained from third parties
information generated from analysis of other data

5. Information You Provide Directly

Examples include:

Contact Information

Name
Email address
Phone number
Mailing address
Billing address

Demographic Information

Date of birth
Gender
Zip code

Payment Information

Payment data required to process transactions through Stripe, our payment processing partner.

Health Information

Information submitted in connection with telehealth consultations, medical history questionnaires, treatment requests, prescriptions, laboratory services, and communications with healthcare providers.

Uploaded Content

Files, documents, images, or communications submitted through the Platform.

6. Information Collected Automatically

When you access the Platform, certain data may be collected automatically.

This may include:

Device and Browser Information

IP address
Device identifiers
Browser type
Operating system
Device settings

Usage Information

Pages visited
Time spent on pages
Links clicked
Website navigation activity

Geolocation Data

Approximate geographic location derived from your IP address or device settings.

7. Information Generated from Other Data

We may infer additional information from the data we collect. For example:

general geographic location
service preferences
product interests
likely health or wellness interests based on interactions with the Platform

8. Information Obtained from Third Parties

We may also receive information from third parties such as:

healthcare providers
laboratory partners
pharmacy partners
analytics providers
payment processors

These partners may provide information necessary to deliver services, process payments, verify identity, or fulfill prescriptions.

9. Cookies and Tracking Technologies

Rejuva Meds may use cookies, web beacons, analytics tools, and similar technologies to operate the Platform and improve user experience.

These technologies help us:

remember your preferences
enable login functionality
analyze website performance
understand how users interact with the Platform
improve our services

Most web browsers allow you to control cookie settings or delete cookies.

Disabling cookies may affect the functionality of certain parts of the Platform.

10. Use of Personal Information

Rejuva Meds may use personal information for purposes including:

Service Delivery

providing telehealth consultations
coordinating prescriptions
facilitating laboratory testing
delivering products or services

Business Operations

processing payments
managing accounts
maintaining security
preventing fraud

Service Improvement

improving website functionality
developing new services
analyzing user behavior

Customer Support

responding to questions
resolving technical issues
assisting with orders

Communications

appointment confirmations
account notifications
service updates
administrative communications

Marketing

We may send information about new services, promotions, or updates related to Rejuva Meds.

Users may opt out of marketing communications at any time.

11. Disclosure of Personal Information

We may share personal information with third parties when necessary to provide the Service or comply with legal obligations.

Examples include:

Service Providers

Companies that help us operate our business, including payment processors and technology providers.

Healthcare Partners

Licensed healthcare providers, laboratories, and pharmacies involved in providing services through the Platform.

Current partners include:

Quest Diagnostics
com

Payment Processing

Payments are processed through Stripe, a third-party payment processing service.

Stripe handles payment data according to its own privacy policies.

Legal Compliance

We may disclose information when required by law, court order, or government request.

Business Transfers

If Rejuva Meds undergoes a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction.

12. Data Retention

We retain personal information for as long as necessary to:

provide the services requested
comply with legal obligations
resolve disputes
enforce agreements

Retention periods may vary depending on the type of data and applicable laws.

13. Security

Rejuva Meds uses reasonable administrative, technical, and physical safeguards to protect personal information. However, no system can guarantee complete security. Users are responsible for maintaining the confidentiality of their account credentials. If you believe your account security has been compromised, please contact us immediately.

14. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us: